Our principles

Innovation-driven Solutions

Strategic Transformation

Change Management Excellence

We believe in harnessing the power of innovation to drive growth and create value for our clients. Our experts are dedicated to developing cutting-edge solutions that help businesses stay ahead in the rapidly evolving digital landscape.

We specialize in guiding organizations through strategic transformations, enabling them to adapt to changing market dynamics and seize new opportunities. Our holistic approach ensures that businesses are equipped with the right strategies to thrive in the digital age.

We understand that successful change management is crucial for the success of any business initiative. Our change management experts provides comprehensive support to organizations, ensuring smooth transitions and maximizing employee engagement.

Our experience

Over 20 years of experience in advising financial institutions, especially banks, but also insurance and reinsurance companies as well as industrial companies.

Collaboration with numerous FinTech companies, technology providers and external service providers.

Responsibility for projects and programmes at a large number of medium-sized and large companies in Switzerland, Europe and worldwide.

And if a cooperation is to take place in English, German or French, we are happy to use the local language.

AI Solutions

Experience

Every company will have to engage with AI. But where to start? This question goes far beyond the technology itself. It is also about finding the right use cases, data management, organisation, risk management, new approaches to development, cooperation with third-party providers and, last but not least, acceptance within the company and among customers.

Nevertheless, there are efficient ways to achieve initial experience and success with AI.

Our AI Strategy Blueprint offer is a good place to start.

We have 6+ years of experience working with AI-powered solution providers.

We supported Microsoft and 6 of their large clients in developing innovative AI solutions.

While being provider-independent, we collaborate with Microsoft, Builder.ai, Revartis and Aixigo.

And finally, to deepen our theoretical knowledge, we obtained a certification in AI strategy from the Oxford Saïd Business School.

Crypto-Currencies and Digital Assets

DLT (distributed ledger technology) has the potential to revolutionise the financial industry - and not just this one. The first effects can already be observed today. Cryptocurrencies have arrived in the traditional financial sector, new payment systems have become much more efficient thanks to blockchain, smart contracts are helping to reinvent business transactions and the first attempts are being made to tokenise traditional assets to provide them with liquid markets.

This development is still in its infancy, but it is high time for companies to engage with it.

Experience

After becoming the world's first regulated bank for digital assets to obtain a FINMA licence, Sygnum Bank focused on growth, expansion, scalability, innovation and user experience.

We were responsible for the global transformation programme, which included the redesign of the enterprise architecture and infrastructure, the organisation and the selection of system and technology providers across all divisions.

Digital Transformation

Whether customer-friendly processes, mobile communication channels or an attractive user interface, customers today expect an experience they know from the likes of Amazon or their social media. And soon they will expect much more in terms of customer friendliness, orientation and personalisation.

But companies themselves must also increase efficiency and integrate internal capabilities in order to stand up to their competitors.

A well-implemented digital transformation will not only meet the immediate needs of customers and realise efficiency gains, it will also allow the company to react quickly and effectively to future needs.

Experience

We have helped many mid-sized and large banks with digital transformations, whether by structuring a digital unit to digitise all key banking processes for a major bank, redesigning user interfaces, optimising mobile customer channels or fully automating internal processes such as risk management, reporting or pricing of banking products.

FinTech

Today, no bank can implement all services and functions itself and offer the best possible quality and service. Nor should they. There are many specialised providers who, with the necessary knowledge, focus and experience of dozens of customers, offer solutions that go far beyond the capabilities of a bank.

However, the choice must be made carefully. The solution must meet the quality and security requirements, the right balance between standard functionality and individualisation must be found, and shaping the collaboration with the provider should not be forgotten.

This requires new internal decision-making and selection processes, and extensive co-operation between different departments. If done well, however, the implementation effort can be significantly reduced and the best possible result achieved.

Experience

Many of our projects had a system selection phase. This sometimes involved measuring the external providers against the internal development unit.

We identified the best core banking systems for clients, as well as risk management, wealth management or asset management systems, but also the best cloud services or security technology providers - just to name a few.

Here too, we have deepened our knowledge even further with a FinTech certification from the Oxford Saïd Business School.

Process Optimisation and Design

The best infrastructure, the best systems and the best employees cannot realise their full potential if the processes are not optimally designed. Optimal processes will maximise efficiency gains, realise synergies between the individual areas, minimise manual interactions and provide those responsible with the best tools for control. They will also ensure that operations are continuously improved and new requirements are taken into account in a timely manner.

Process optimisation should not only be tackled when redesigning the infrastructure, it is often a good way to quickly achieve improvements in the existing environment.

Experience

Process optimisation has always been an integral part of our transformation projects. However, some projects also built on this. These include the reorganisation of financial processes at a large reinsurance company, the reorganisation of risk management processes at several banks, the introduction of compliance processes at major banks and also the reorganisation of all relevant processes between the core business unit and a new software development unit at a large consulting company.

Risk Management & Compliance

Now that the major regulatory wave, which mainly centred on the stability of the financial industry and customer protection, has ebbed away somewhat, new technologies are presenting regulators with major challenges. Although two important issues have been addressed with GDPR and the automatic exchange of information (AEOI), many questions remain unanswered in connection with developments such as cloud services and, currently, AI.

Risk management and compliance are not just about implementing existing laws or acting in accordance with a regulator. The right controlling tools must also be available, reputational risks must be under control and internal company guidelines must be taken into account, all without placing too much strain on the core business. Misconduct can have serious consequences for the company.

Experience

The introduction of new risk management or compliance requirements requires a great deal of sensitivity - at first glance, it brings no economic benefits, but imposes restrictions in many areas of business. When we implemented MiFID II and FIDLEG regulations at a major Swiss bank, mediation between the parties involved was an important component of the programme, alongside the interpretation and implementation of the legal texts, of course. When implementing GDPR in a large core banking system - directly at the provider - it was a matter of finding the right technical methods, and when setting up a new risk management department for a large private bank, the reorganisation was a challenge that we mastered in addition to developing the risk methodology.

However, these topics are part of every project.

Adam D. wisniewski

Looking forward to meeting you

Founder

Get in Touch